Terms & Conditions

While The Cambridge Dive Centre (CDC) uses reasonable endeavours to ensure the accuracy of information on the site, to the extent permissible by law, it expressly excludes all liability including liability for any misrepresentation and cannot accept any liability for the accuracy or content of any other websites with links into or out from the site. Any advice or recommendation given is followed or acted upon entirely at your own risk.

Orders

1.Any purchase of our products based on the descriptions on the website using "mail order" will be governed by these terms to the exclusion of any other terms.

2.All products are subject to availability.

3.All orders are subject to acceptance by us.

4.Any advice or recommendation given by us is followed or acted upon entirely at your own risk. The quantity, quality and description of any specifications for the products shall be those set out in the site but you should be aware that the images appearing on the website are not always accurate. We reserve the right to correct errors and omissions in any price or other information without any liability.

5.It is your responsibility to ensure that you hold any relevant qualifications from a recognised training organisation before purchase.

Payment

1.Payment is due on order. Payment will normally be debited from your card when you place the order. If we know that an item is not in stock when ordered payment will be debited from your card when the item is despatched.

2.Our website prices will be displayed in pounds sterling. It should be noted that your payment card will be debited in pounds sterling. Your card provider may convert to the currency of your account. You may use MasterCard, Visa, or Switch.

3.All prices in our catalogues or website are subject to change without prior notice to reflect any increase in the cost to us. E&OE.

4.We aim to protect legitimate credit card owners from fraud and therefore will report to the necessary authorities any person attempting to use a card which they are not authorised to use.

Property

1.Property in the product shall pass to you provided your payment has cleared.

2.CDC asserts all of its intellectual property rights in all of its promotional materials and trademarks.

Warranties and Liability

1.To the extent permitted by law, we shall not have any liability for the content of any websites which link into this site.

2.All products supplied conform to all relevant British and European standards as far as CDC can ascertain.

3.All products are supplied with a full UK supplier’s guarantee, the details of which are available on request.

4.If there is a defect in any of the products then we will replace the defective products free of charge or if you choose not to have a replacement you are entitled to a full refund of the price of the product (or a proportionate part of the price). Your statutory rights are unaffected.

Shipping

1.Due to limited availability of some of the products we sell, a particular item may be out of stock. If this causes your order to be sent in more than one shipment (i.e you have requested multiple shipments), we may debit the additional carriage charges from your credit card.

2.Delivery will be advised but please leave up to 14 days for delivery. In stock items will generally be dispatched the same working day but some out of stock products may take longer. Any delivery date will be an estimate only. We shall not be liable for delays caused by matters outside our control.

3.Any claim based on any defect in quality or condition of the products must be notified to us within 14 days of delivery after which you will be deemed to have accepted the products.

4.The standard delivery cost is based on the actual cost of various carriers used. If you would like your goods shipped by another specified method you must make this clear at time of ordering and agree the charge for delivery.

5.Risk of damage to or loss of the product shall pass to you at the point at which they are delivered.

6.For UK couriered consignments we reserve the right to make an additional charge for redirection to address other then the delivery address specified in your order.

Returning wrong size or faulty goods

1.If any product that is purchased does not turn out to be the correct size for you then we will exchange it for the correct size provided that the product is returned within 7 days and has not been used in any way and is returned to us in its original packing "as new". Before returning any product for an exchange, CDC must first be notified and the method of return agreed.

2.If any product that is purchased is faulty CDC will exchange it for an identical replacement free of charge provided that the product is returned to us in its original packaging and the fault is notified to us. Before despatch of a replacement item we will have to verify the fault. Before returning any product that is considered faulty, we must first be notified and the method of return agreed.

Course Deposits

1.If a course place is booked then a non-refundable deposit is required before your place on the course is confirmed. The only time this deposit will be refunded is if a doctors medical certificate confirms that you are permanently unfit to dive. This certificate must be presented to CDC at least 14 days before the start date of the course.

2.If you are unsure whether you will like diving then we suggest you try a Discover Scuba session prior to booking onto a course.

3.Deposits are not refundable if you change your mind or decide you don't want to complete the course for any reason other than medical grounds.

Equipment Rental

1.Equipment will only be rented to qualified divers. Proof of diving qualification will be requested when renting equipment. Dry suit rental requires proof of dry suit diving qualification.

2.A deposit or credit card imprint may be required when renting equipment. In the event of loss or damage of rented equipment you will be required to cover the costs of repair or replacement of that equipment.

3.CDC does not accept liability for any accident or injury caused by your use or misuse of rental equipment or for your failure to correctly use the equipment provided.